Who can use this area?
Platform administration is available only to authorized Mina Pro platform administrators. Being an organization Owner or Admin does not by itself grant this access.
Use the administration address supplied by your platform team. This guide does not assume a particular administration hostname. Ordinary team management remains in Team & Users.
Review organizations
The Organizations list shows organization, plan, status, team, and billing information. Filter the loaded organizations and open a record to review its profile, active members, seat information, subscription, and recent administration activity.
Configure member permissions
Authorized platform administrators can open Member permission sets within an organization’s detail page. Select the intended member, review the action permissions and scope, enter the Reason for change, and select Save permissions. Use role defaults prepares the role’s default settings for review, while Discard changes returns to the persisted settings. Protected roles and permission constraints can restrict changes.
If the page reports that the record changed while you were editing, reload the current state and review it before trying again. Confirm the persisted settings after saving.
Review users
Use Users to find an account and open its details. The account page displays identity information and organization memberships. Temporary-password controls are restricted account-recovery tools; use them only under the platform team’s approved recovery process.
Support notes and pricing
Organization detail pages provide Internal notes for platform staff and show recent notes activity. Save the note and wait for confirmation. The platform pricing page is separate from an organization’s billing page; use it only for authorized platform pricing work.
For organization staff
If you need access changes beyond team roles or cannot resolve an account problem, contact platform support. Include the relevant organization, page, and exact error without credentials or private borrower documents.